Privacy Policy

Introduction

GGPort ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy is designed to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) that govern how we handle your personal information.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact details (email address, phone number)
• Account information and preferences
• Communication history and support requests
• Website usage data and analytics
• Device information and technical data

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

How We Use Your Information

We use your personal information for the following purposes:

• Providing and improving our services
• Processing your requests and inquiries
• Sending important updates and notifications
• Analyzing website usage and performance
• Ensuring security and preventing fraud
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments and updates
• Access controls and authentication
• Secure data storage and transmission

Your Rights and Choices

Under Australian privacy law, you have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to certain processing activities
• Portability: Request transfer of your data to another service

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your personal information may be transferred to and processed in countries other than Australia. We ensure that any such transfers comply with applicable privacy laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Complaints

If you believe we have not handled your personal information in accordance with this policy or applicable privacy laws, you may lodge a complaint with us. We will investigate your complaint and respond within a reasonable timeframe.

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.